If you are using the Reliance Jio SIM try removing the SIM and insert other SIM (Airtel, Vodafone etc) from other service providers and see if you can access 4G. Some users are facing issues – they are not able to access 4G from other service providers after using Jio.
Since I review a lot of devices and I do use the Jio SIM to check for VoLTE. I did not find any such issues, in fact I was able to use 4G from other service providers after using Jio SIM with 4G / VoLTE on the same SIM slot.
It could just be an isolated issue with few users, probably their handset, but in case you are also facing the same issue let us know. All you need to do, if you are using Reliance Jio is to remove the Jio SIM and replace it with other 4G enabled SIM from Vodafone, Idea, Airtel etc and see if you can access 4G.
Give the handset some time, you may get 3G icon and for 4G icon to show up it will take few minutes.
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My phone is MI note 3 my problem is when i put my airtel sim there is no network and when i insert again another airtel sim there is network again and i put my airtel sim again to another phone there is nothing problem and support network properly so solve my problem the sim or my phone
Hi,
I am using jio in sim slot 1(device-lenovo p2) from past 1 year. I have some network problems in jio in our area so i put airtel 4g sim in slot 1. I can use internet in airtel sim but when i try to call anybody network suddenly disappear and call cut by showing following error ” network can’t connect” . I thought it is a fault in device but when i again put jio in that slot call from jio connects without any problem.please suggest some solutions that i again can use other sim in that slot.
app > stating > chase delete
Facing same issue plz help
I am using voda+jio .sim 1 in jio and sim 2 voda if i start internet in voda slot 2 sim1 jio network dissappear
I am using Jio in sim1 and voda in sim 2
when I turn on the device lenovo A6000 if Jio is coming voda gone disappeared.
Even I have tried to use voda as only in 2G still isn’t working in idle.
Can you please let me know how to fix ?
I have htc desire 630, i was using jio 4G on sim 1. But when i replace sim slot 1 with airtel 4G then airtel is not able to receive network also. Even the phone can’t detect other 4G sim in slot 1 except jio.
Same to you. If u find any solutions please tell me..
Same problem here. I’m really frustrated. Airtel say they can’t help because the SIM is working in other devices. The device manufacturer (Motorola) states that it’s not their problem because the device is detecting JIO sim. Really donno what to do, tried all the trouble shooting steps through out a week, but nothing worked.
If at all you were able to resolve the issue, please let me know.
Thank you.
Hi , I was using JIO sim but due to poor connectivity I replaced by Vodaphone 4G in Slot 1.However since last few days 1Sim slot showing only 2G network.When I inserted same sim in 2nd Slot , 4Gnetwork working perfectly.My instrument is Moto E3 Power.Please guide.
hi
please help me with the issue. i have used jio sim in slot 1 with volte it works good and fine.but instead of other service provider sim i am not able use the other network sim, is there any solution for this
Iam also facing the same problem…..
Pls help us to solve this issue….
i am using asus zenfone 2..earlier i have used Jio 4g but now i am trying use airtel 4g sim..sim not at all detecting..plz help me..i tried everything..but no use.. airtel saying from their end no problem..in other mobile it is working fine..help me
Sir ,
Its frustrating to realise that my intex phone that had had Jio working perfectly alrite doesnt activate volte and is operating on vodafone 3g network.!!!
Unable to send SMS and their cust care is not available after the first call…it repeats the menu over and over again and I have sent them an email but no response till now..
COOLPAD NOTE 5. Only Jio Sim is supporting VOLTE. I tried with airtel and Vodafone. Only internet works but neither I am able to make calls nor receive calls. can you please provide solution to this? Should I go for Android update but that will be unofficial.
Same phone i am using…
Same issue for me also… Pls help me any one to solve this issue…
I even used custom rom and tried flashing firmware again, tried factory resetting, tried hard reset(but not the one that even removes IMEI no.(real hard reset difficult in qualcomm devices)). If you have mediatek device try hard resetting and setting then again that might solve the problem. Otherwise try getting the network receiver part of the phone as spare part and try replacing that. Maybe that could help. If you get a solution let me know.
im using Zuk Z1 initialy i was using jio and airtel 4g both with ease by swapping the network mode ,now since around two months i can use only jio 4 g in slot 1 for mobile data and calling both and can use airtel for calling only in slot 2 im unable to use airtel mobile data now this is the case with almost all phones of any brand no body has any solution i tried every thing but all in vain
Hi I am also facing the same issue. My phone is working with Airtel 4G earlier without any issue. Then I am started using jio. now when I removed the jio sim and try to use Airtel its not working in 4G mode. I have to shift to 2g mode then its work fine. my phone is moto 4g plus. I think jio lock some info of the phone so it will not work with other networks. There is no issue if I put jio sim back and 4G mode start working
The problem is if one SIM is set to 4G the other will be set to 3G/2G, if you want to use 4G on airtel make sure the other slot is set to 2G/3G and set the slot the airtel SIM is to 4G.
That’s not even the problem, you completely misunderstood. The problem is that using Jio sim overtime does something weird thing with the phone that removing it and using any other sim doesn’t work in it anymore. Neither Idea nor Airtel and not even Vodaphone. Earlier it used to work. Understand the problem properly and get us a solution please.
After using jio in slot 1 airtel is not working in slot 1 in my moto g3
My lenovo z1 stopped to work other networks except jio in both slots can any one help me this how to solve this problem
Some lyf phones support only lte band 3&5. But vodafone 4g and some others use other frequency.
phone-lenovo zuk z1, i am using jio sim from 1 yr in slot 1 and airtel in slot 2. But from 24th july 2017 only jio sim is working in both slot, no any other sim is detecting. I have alreay gone to lenovo service centre regarding this issue. They updated the software still the problem exist. They told me to change motherboard of cost 11500 rs. I have already gone to local mobile repair shop, they tried to solve, they told even we don’t know why this happened. The problem is still there. Please help me to resolve this.
Try getting the network adapter spare part of the mobile. It costs around 1500 INR for my Redmi note 4 may vary for Zuk Z1. Try replacing that part and try whether it works or not. I will be doing the same when I’m not busy. If it works for you let me know.
I used jio on my Moto G3 for around year, now I am trying other network both slot data is not working. I tried everything but jio did something, its not fair reliance bad business practice by you, I will use jio but you can’t make me to use jio only.
I’m getting the same problem brother
I am using swipe elite plus Same problem here any one plz give me solution
Same issue, how to solve
Sir I am having a handset of oppo Neo 7 I have used jio services but due to some network issues I removed the jio sim card and now I am using Airtel services but I can’t use it in my first sim slot which was having jio. So sir please tell me what to do.
Same issue. And it definitely has something to do with jio. After taking jio sim off, it stops detecting data in sim slot 1. A mischievous technical trick by jio.
Sir I have Redmi note 2 handset but airtel 4G sim does not work in it.. ..
I’m having same issue in my LenovoP2. Used jio SIM in slot1 and now switched SIM slot1 with Airtel 4g SIM but no network.
I am also gave the same problem
After using jio SIM1 slot is block
Other 4 g SIM is not dedect
I am also facing same problem with zuk z1 and now i am thinking to go to the customer care center of jio and make charges on them of locking my sim shot and remember friends that no company has no rights to lock our sim slot.
Thanks please give your suggestions asap☺
I am also facing same problem. Now what can I do for this?
Its been 3 days and I still face same problem.
My phone is moto g4 plus. I was using jio in slot 1. Now when i removed it and inserted another 3G sim, the sim is getting calling problem . I tried with different 3g sim cards they are getting detected only when inserted in slot 2. How can i rectify this issue. Jio sim has blocked my slot 1.
After using jio sim Airtel 4G network is not working only 3G network is coming on Lenovo Vibe k4 note.
Calling problem is there
I change sim Vodafone network is there but call is not going
This issue is really coming slot is not getting 4 g volte of like :vodafone or airtel after using jio in this slot. While i have new purchased mobile. So in new device problem can’t be occur its slot issue please solve asap please
My phone is moto g3. I was using jio in slot 1. Now when i removed it and inserted another 4G sim, the sim is not getting detected. I tried with different 4g sim cards they are getting detected only when inserted in slot 2. How can i rectify this issue. Jio sim has blocked my slot 1.
I am facing same issue any resolution
My mobile is swipe elite plus now in my first sim slot after using jio there is no network of any other sim
I am also using jio SIM in my Asus ZenFone 2 ze551ml for 3-4 months in sim slot 1 . I replaced the sim with the airtel 4g sim but 4g isn’t connecting it only shows 3G,H,H+. The speed is also slow .
Just remove Jio sim from the device.
Hi, I am using jiyo on my moto g3 from last 3-4 months. Now when I am trying to use other gsm network (airtel, idea or vodafone) in my phone for Internet the it doesn’t work. However call and sms works fine. I tried to change network preferences through hidden codes, still no success, can u help me.
Facing same problem,any positive outcome. please share
Facing same problem if any resolution plz share.
I am using Jio SIM in my Xiomi Mi4i in sim slot 1 for last 2 month. But now my phone unable detect any 2G or 3G sim card in sim slot 1. I have tried everything, changed preferred network mode to 2G & 3G but still getting the same problem.
Am also Facing the same Issue in Xiaomi Redmi 3s Prime..
Somebody help us to rectify it..
I have Nubia z11. I got Jio SIM and after using it for sometime,any other operators SIM doesnt work in this slot on any network. Not sure whats the problem is. Can you help me with this. i tried changing the network modes. Its just unable to find any network signal. Did factory reset also, didnt help.
I have a Moto g 3rd gen phone. I was using Airtel 4G sim in slot 1 earlier, but after getting Jio sim I was using it in slot 1 (slot 2 does not support VOLTE) and Airtel in slot 2. Airtel worked normally in slot 2.
After about a month I removed the Jio sim from slot 1 and replaced with Airtel. But it was erratically showing E,H and 4G, browsing was very slow. Worse, Wifi (Airtel bb) did not work. It showed Wifi as connected, but I could not browse. It showed proxy server error.
I switched off the handset for the night and switched on next morning. Same status. Then I replaced jio sim in slot 1 and moved Airtel to slot 2, then everything including Wifi started working normally again.
Is a factory reset the only way to solve this?
Have u tried factory reset ?
did it resolved ?