I owe this article to all my readers who supported me on the BeeLabz issue. Like them, my own patience has now run out. It is two months since the company promised us our ‘fully paid-for’ tablets yet, till date there is no delivery. What’s even more disturbing is that the company has now gone silent and give false assurances and even delaying the refund process! What must we do now?
First, I shall briefly recap communication between buyers and the company since May 2012: We had ordered tablets from BeeLabz after making full payment starting early May. Some had ordered in June. The competitively priced tablets named GeekT, GeekT+, Dhruv and Ashni were all China-made and imported by BeeTabz, a Bangalore-based company. The products’ price and promised set of features prompted us to order. Since then, over the past 2 months, customers have inquired or complained about non-delivery. The company responded on a few occasions.
On behalf of my readers, I took up the matter with Anand Sankaran, the founder of the company and other senior execs. During our meeting on May 27, Sankaran explained to me in much detail about the business and the reasons for the delay. His explanations sounded genuine so I decided I ought to wait some more time. I even asked him to put up the details on BeeLabz site and provide a refund option, but that never happened. The same week some of us had received scanned copies of the courier receipt, which were as fake as the Tracking Code given on another occasion. Their Facebook page has also started removing all negative comments which is an alarming sign.
Like educated and decent folks we accepted all of BeeLabz’s excuses and explanations (even the pathetic fake Tracking Codes, and surprisingly he plays the same trick again and again) and waited. We can hardly even assess the company’s presence, leave alone its financial ability from the fact that company has an office in Bangalore. I’m told it’s just a ramshackle place with a single individual (probably the owner Sankaran himself) sitting there! I never once assumed that BeeLabz would be a fly-by-night operator. But now, even I wonder if I have made a mistake in paying for a product I will never ever see. (I had booked the Prashi+).
There is one more interesting thing I found. The BeeLabz website mentions – MyAshni concern. Out of curiosity I did a search for MyAshni on the net and on 3rd page on google search found the link. You can try “MyAshni ebay.in” to get the result on the first page. I got this site http://myworld.ebay.in/myashni which is no longer registered with ebay.in but the page still exists.
Now probably this link may have nothing to do with BeeLabz and could be a different company. But once you open it you will see a negative feedback score with 4 comments and one of the comments saying that item not shipped and fake AWB now, this is similar to what we are experiencing. I am now confident that there is no hope left in this company and its better for the customers to demand a refund ASAP. If they can’t deliver what kind of after-support can you expect?
The man (fraudster) responsible for the mess – Anand Sankaran. Be warned do not do any business with him and customers stay away from him and his company.
I have removed links from my site to Beetabz website and have also mentioned a note warning people to stay away from BeeLabz at the end of each article. Finally, I think it is time now to choose between going to the police, moving court or filing our complaint with consumer grievances cell: http://www.consumergrievance.com/ or http://www.akosha.com/ (Akosha seems a good option).
Activity on Facebook
BeeLabz saying they will put up the refund and give COD delivery – Nothing Clear!
Don’t understand why the company is sending screenshots – just trying to prove that they are genuine and then coming up with another excuse – gateway issue. This is going the same way as the courier tracking code. Let’s see if payments will really be credited back to the customers account or anand will come up with another excuse on Monday.
Negative Messages being deleted!
There you go another so called final confirmation, once again!
enough is enough
Beelabz have taken the money from customers (been over 2 months), they are not delivery, not refunding, giving fake tracking codes, giving fake refund codes or assurance (confirmed by ebs.in), and when the customers are expressing their anger on Facebook, they are deleting the negative comments which is the truth.
Looks like BeeLabz are not working they are spending a lot of time on Facebook removing comments.
Updated 14th July 2012, BeeLabs commented after a long time, but no word about refunds?
Anand is still not clear he says “About 20th Delivery” they are positive. What do you mean by that? will they start the delivery process after 20th? or will the customers get the product by 20th? Confusion – total confusion. The fraud continues…
About 20th Delivery then the negative comment missing (deleted) and then reply to Mayur is shipment yet to reach so how can he be positive?
What more can I say the facebook status “then and now” says it all. The last update was on 19th July 2012 and by the way beeLabz is working it would be better to keep track of the year too, it’s 2012
By (Updated: April 20, 2013)
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{ 72 comments… read them below or add one }
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Gogi, have you got refund from beelabz or not? I made transaction using SBI net banking with ebs, how can I get the refund?
Sameer, I got the refund just 3 days back it was credited back to my credit card account, it will reflect in next month CC statement. I sent them the letter on 25th July. But since you paid via net banking you will need to visit the bank and give a letter, proof and talk with the bank manager and see if they can help.
I have also send the payment in June 2012 till now i have not received the product nor reply even website also cannot open please anybody can help me in getting the payment or can give Anand contact No address etc to file complain with Police
Anand has Changed his number Frequently . His numbers:
08943332470 , 09745254501 , 09831914974 , 09035001866 , 04713004900 , 08861035555 . 09674987098
(8025532007 this number is ringing )
This is the Bank address of Kerala Were Amount in his current account :
Dear Customers.
BeeLabz introduces Direct Deposit or Bank Transfer facility for its customers. Please select Bank Transfer/Direct Deposit option during checkout.The details of the account are as follows.
Bank Name: AXIS Bank Limited
Payee Name: MyAshni Services
Account Type: Current Account
Account No: 912020012735202
NEFT/IFSC Code: UTIB0001096
SWIFT Code: AXISINBB002
Thanking You,
BeeLabz Customer Support,
support@beelabz.in,
+91-9847227027
S.NO. 107/2A, FIRST FLOOR, GOLTENS ARCADE,NEW BUS STAND ROAD , PAYYANUR,DIST. KANNUR, KERALA, PIN 670309
Source: http://www.facebook.com/Beelabzfraud
I paid Rs.10,000/-, I accept, I lost my valuable amount. But, we must punish Ananth fraud – Beelabz.
Poor thing is.. still "http://www.beelabz.in/" website is in live state.
After getting these much of complaint from buyer… Nobody have taken any action from Indian government. In India, anybody can do anything without any fear.
Murugan, the website is active but the payment gateway has been disabled by ebs.in, they will take action against Anand.
Guys, I lost 1Lak rupees. But I am sure wherever he is on earth, I will find and get my money.
I am starting facebook page name beelabz fraud
Give me all documents. I am creating page and then going to commissioner office to complain.
Dear Raghavendra,
we had also invested 2 lac rs. for being sales network for nepal. but after getting money he is silent . we have kept screen shots and his mails and PO and bank deposit slip as evidence. and lets find that fraud together.
But i think that he might have left this country now.
Dear All,
we are dreams united pvt ltd from Nepal. Yes its true that beelabz is a big fraud company, we had ordered some sample pieces of 25 tablets and made payments ,but its more than 100 days theres no response at all, as they had confirmed that they will refund till 28th july, and if they failed doing so, we are going to register a fraud case against that company.
we request you all to unite together and register a case against that company. And also flash this fraud company in media so that they cannot cheat more customers.
we need your support to sue that company, for witness and all,
Thank you,
Dreams United.
we need to lodge a police complaint for fraud and cheating. They can be booked under section 420.
Beelabz on fb not appearing….finally they are gone away….behind bar.
Dear Gogi,
This is to inform you that I had a similar past experience like Beelabz, with Timtara.com. I have still not received the paid for product since April. I contacted Akosha and paid them . They sent a letter to Timtara (Delhi) and asked me to wait for 15 days. As expected there was no response from the company. Akosha then sent me a drafted letter, and asked me to approach the consumer court in Mumbai. I am now told that in the consumer court, the case could take years for a final court verdict, and you have to attend all the hearings that you are called for or an exparte judgement may be passed.
I have also lost the money that was paid to Akosha.
According to advice given to me, Beelabz does not have to be summoned to a consumer court. You have to own a product of the company to be a consumer of that company. Beelabz falls into the category of a scam company. No product delivered , only money taken. The company can be investigated by various investigative agencies, like the EOW (Economic offenses wing – for financial fraud)(The speakasia case for example) , Cyber crime cell (for fraud) , or even a criminal complaint for cheating/fraud at the local police station, and a lawyers notice for cheating and fraud and taken up by a regular court of law. Your comment ?
Hello gogi
My friend went and meet DSP cyber crime Bangalore today with all the documents. First he gave a full lecture that why do u indulge in such activities where the product hasn't even launched. Then he tried locating him but he said he cant file a complaint against him. He said fist an FIR has to be lodged in an local police station of our city and then they will give it to cyber crime…So I think we should all file an FIR in your local police station with all the documents and his personal #..Even the IP address from which he use to mail us back if someone is from Bangalore then it will be much easy and faster but that fraud played smartly by delivering 2 customers who were from Bangalore only..Even their customer care number they said doesn't exist.
And also are you taking your money back from akosha? I paid them too so am also thinking to ask for an refund ..what do u suggest?
Aashish, check your mail, (the same you use when posting this message).
Gogi can you please check with Akosha is some of us can collectively file a single case, or we have to file individually. I agree with you that collectively is a much better idea, I just want to be sure that the consumer court will accept collective case, and later not ask for cases to be filed individually,which will delay the whole thing.
Secondly, what exactly is the name of the place where the case needs to be filed: is is "Bengaluru District Forum Consumer Court", or does it have any other name?
After receiving these clarifications, I will talk to the person in Bengaluru for filing the case.
Rajeev (gogi) as discussed, you will have to file a complaint in Bangalore District Forum as Beelabz's only office was based out of Bangalore. Also there is a chance that representative's of Beelabz may not appear in the Court of Law. However that shall not deter you from filing a case as the court has authority to pass ex parte orders.
Also our team tried contacting Beelabz, however the phone number is dead and the MCA website doesnt list any directors or promoters as yet.
Refer to our post on Jailed! Consumer Forum Awards Prison Term To A Bank Official – http://info.akosha.com/consumer-complaints/bankin…
Hi Gogi, we definitely need to file in consumer court, even it means filing in Bangalore, because consume court is one of the main platforms in this case. I am talking to someone in Bangalore to file my case there, and shall let you know the progress and costs if any.
Jayanta, I think many of us (victims of BeeLabz) can collectively file a single case and we can also share the money required for the process. I am ready for it, let me know cost and the progress, we have to get this guy.
And any other customers interested may please come forward.
Hi ,
I am absolutely interested I can pay my contribution, I will provide all documentation I have already collected so far, even I can pay some more. But Anand must be punished. Whenever you go ahead I will be with you.
I can also contribute….
Dear concern,
if you need support we have one beetabz tablet, if u need it for support, and we have payment receipt and all.
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